- Highgrove Gardens
- Christmas Shopping, Champagne and Cream Tea
We would be grateful if you could arrive 15 minutes before your selected time, allowing for police security checks on entry to the estate. Unfortunately access will be denied before this time.
Event Ticket Delivery Information
Ticket Delivery times: we aim to deliver your tickets to mainland UK addresses within 3-5 working days of receipt of your order (subject to availability). Deliveries outside the UK may take up to 14 days. Please ensure you have completed all your guest names prior to the arriving at the event.
e-Tickets: If your ticket is an e-ticket this will be emailed approximately 1 week before the event. However, if you have not completed all your guest names an email reminder will be sent prior to this.
Tracking: Posted tickets will usually need to be signed for at the delivery address. A tracking link will be sent with your email dispatch confirmation if applicable. We cannot pass additional delivery instructions to our carriers. If no one is available to sign for your delivery (UK only) a card will be left and your order will be taken to your local Royal Mail Delivery Office for you to collect.
If you have any concerns that your tickets have not arrived, please call Customer Services on 0333 222 4555 (9:00 am – 5:00 pm, Monday to Friday)