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Important Information:
During these unprecedented times, we continue to work hard to process and deliver your orders. However, despite best endeavours, we will likely experience some level of disruption due to the Coronavirus impact. We’re sorry about this. Every customer is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding.
Delivery to the European Union:
Due to further regulatory changes around deliveries to the EU, we have temporarily paused all shipping to the EU and European countries delivered through the EU:
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Liechtenstein, San Marino, Vatican City.
Delivery Times and Prices:
UK Standard Delivery £6.95
Standard Delivery is available Monday – Friday. We are unable to deliver on public holidays. Any orders placed on a public holiday will be dispatched the following working day.
A signature is required for all deliveries. You can request for your parcel to be left with your neighbour, or in a safe place!
All parcels are sent on a fully trackable service which you can track by following the ‘view order’ button in your shipping confirmation email.
Northern Ireland Standard Delivery £15.95
Price is due to additional costs incurred on all shipments that are variable and out of our control.
UK Next Day Delivery (Orders placed before 12:00pm midday) £7.95
Next day delivery is only available Monday – Thursday. Orders placed on a Saturday or Sunday, for next day delivery, will be delivered within 2-3 working days.
The cut-off for next day delivery between Monday - Thursday is 12:00pm (midday).
Orders placed to Northern Ireland do not qualify for next day delivery.
UK Saturday Delivery £19.95
The cut-off for Saturday delivery is Friday 12:00pm (midday).
Orders placed to Northern Ireland do not qualify for Saturday delivery.
Overseas Delivery From £30.00
Overseas delivery will be calculated at the checkout process.
PO Box Delievery
We're sorry, but Highgrove Gardens Shop orders cannot be shipped to P.O. Boxes
Location:
Europe from £30.00 (temporarily suspended)
USA & Canada from £55.00
Rest of World from £55.00
Important Local Import Restrictions: It is vital you check that the goods you are ordering are permitted to be imported into the destination country. A G Carrick Ltd does not accept liability for costs incurred if ordered goods are refused entry.
We regret that A G Carrick Ltd will not be able to refund purchases that are refused delivery due to unpaid customs charges.
Tracking: deliveries will usually need to be signed for at the delivery address. A tracking link will be sent with your email dispatch confirmation if applicable. We cannot pass additional delivery instructions to our carriers. If no one is available to sign for your delivery (UK only) a card will be left and your order will be taken to your local Royal Mail Delivery Office for you to collect.
The sale of Highgrove Products, Garden Tours and Events support and enable the life and work of The Prince’s Foundation.
