On The Day
Can you give me directions to Highgrove Estate?
Directions to Highgrove by road can be found here >>
You can also download and print the Highgrove map and directions here >>
Note: Please arrive no later than 15 minutes prior to your tour/event start time to allow time for security checks.
Important information about security checks and arrangements prior to your visit can be found here >>
Adverse weather conditions
Gardens tours and events at Highgrove continue in all weathers. If severe weather is forecast on the day of your visit such as heavy snow, serious flooding or very strong winds, you will be notified of any changes to your visit. You can enquire about local conditions by contacting customer services.
What documentation do I need to bring with me on the day?
All visitors must have a pre-booked ticket for entry onto the estate as well as photographic identification, ideally a passport, driving license or bus pass. Alternatively, we'll accept two utility bills under your name.
What clothing / shoes should I wear?
If your visit includes a garden tour, we recommend sturdy footwear as some paths are unmade or cobbled. Our tours do continue in wet weather, so sturdy shoes or wellington boots along with suitable weatherproof clothing are ideal.
Wheelchairs and motorised scooters
Highgrove Gardens are wheelchair and mobility scooter friendly. Please be aware that the routes throughout the gardens are on unmade paths, which are uneven and rough in places.
We do not have wheelchairs to hire out so advise that wheelchair users bring wheelchairs suitable for the uneven terrain.
Wheelchair users must be accompanied by a strong companion.
For garden tours, an access companion ticket allows you to bring a carer or essential companion with you on your garden tour free of charge. Please note that access companion tickets must be booked during the booking process.
If you have booked a Highgrove event that includes a garden tour, you will be able to purchase an access companion ticket which allows you to bring a carer or essential companion with you on your garden tour free of charge. Please note that access companion tickets must be booked in advance via customer services and the cost of the garden tour will be deducted from the overall ticket cost.
Mobility scooters are available to hire for your tour, free of charge. There are only two mobility scooters on the estate so booking is essential via customer services prior to your tour date.
Guests will be expected to sign a disclaimer and will be shown how to use the scooter prior to their tour.
Please note that an access companion ticket is not included when booking a mobility scooter.
Mobile phones, cameras and binoculars
The use of mobile phones, cameras, binoculars and all forms of recording equipment is prohibited on the Highgrove Estate for security reasons. Please leave such items at home or in your vehicle.
Smoking (including vaping) is not permitted anywhere on the Highgrove Estate.
Are dogs allowed?
Only assistance and guide dogs are allowed onto the Estate.
What to do if you are running late for your visit
Highgrove garden tours and events adhere to a strict timetable. If you are running late, please notify customer services / the visitor services team and continue to make your way to Highgrove.
Monday - Friday: Please contact our customer services team.
Saturday and Sunday: Please contact our visitor services team on 01666 501900 or email firstname.lastname@example.org.
Booking and Tickets
How do I book a tour of the Gardens?
All of our garden tours can be found here >>
We have a range of tours available including Individual Garden Tours, Champagne Tea Tours, Group Garden Tours for 26, Group Garden Tours for 52 and Private Tours.
We also have an exciting selection of events, some of which include garden tours!
Check events availability and book tickets here >>
Entry to the Royal Gardens at Highgrove is by pre-booked ticket only.
How much does a tour of the Gardens cost?
Tickets for an Individual Garden Tour are £27.50 per person.
Buy tickets here >>
Tickets for a Champagne Tea Tour are £79.95 per person and £155 per couple.
Buy tickets here >>
Tickets for Group Garden Tours of up to 26 people start from £400.
Buy tickets here >>
Tickets for Group Garden Tours of up to 52 people (including lunch) is a fixed price of £2,181.40.
Buy tickets here >>
Tickets for a Private Garden Tour start from £450.
Enquire here >>
My tickets have not arrived - what should I do?
For garden tours, please call the booking office on 0303 123 7310.
For Highgrove events, please call customer services on 0333 222 4555.
Is a visit to Highgrove House included in the tour?
Highgrove House is not open to the public.
Is there still a waiting list to visit the Gardens?
There is no longer a waiting list to visit the Estate. Tickets are sold on a first come, first served basis. To be kept up-to-date with available dates, you can subscribe to our newsletter >>
Is it possible to visit the Gardens without booking a tour/event?
Only ticket holders are permitted to visit Highgrove Gardens. We cannot accept entry to those that do not have a valid pre-booked ticket. All visitors to the gardens are required to join one of our guided tours for security reasons.
When is the best time of year to visit the Gardens?
There is always plenty to see in the gardens as it is an ever-changing landscape throughout the year. For regular up-dates on what is happening and in flower each month, please visit our social media pages:
When is the best time to see the Wildflower Meadow in bloom?
The meadow is usually flowering from late April until early June, however this is heavily weather dependent! There is always plenty to see in the gardens as it is an ever-changing landscape throughout the year.
Facilities at Highgrove
Is there a restaurant?
The Orchard Tea Room serves a selection of freshly made hot and cold meals including soups, sandwiches, cakes and pastries as well as more substantial meals.
If your tour or event includes dining in the Orchard Tea Room, please advise us prior to your visit should you have any special dietary requirements.
More information about the Orchard Tea Room can be found here >>
Do I need to book a table in the tea room?
Individual Garden Tours, Champagne Tea Tours & Private Tours
There is no need to book a table in the tea room.
There is no need to book a table in the tea room, however if you wish to be seated with guests that are booked under a different booking, please inform customer services.
For group tours, we recommend that group organisers take advantage of our pre-booked refreshments menu in order to ensure that the group is seated together.
Is there a picnic area at Highgrove?
Only food purchased at Highgrove may be consumed in the Orchard Tea Room or on the Terrace. There are no picnic facilities on the Estate.
Are there cloakrooms/restrooms at Highgrove?
There are no cloakrooms located on the Highgrove Estate, however we do have coat rails in the Orchard Tea Room.
We do have restrooms which will be available for you to use before or after your tour. Please be aware there are no restrooms within the gardens themselves.