Customer Services

How to contact Customer Services

Our friendly customer services team are here to help you with any queries you may have about booking tours and events, shop purchases or anything related to the website. Please contact us via one of the methods detailed below, we'd be happy to assist.

By email

customerservices@highgrovegardens.com 

We endeavour to answer emails within one working day.

By post

A.G. Carrick Limited
Unit 7
Warren Business Park
Knockdown Nr. Tetbury
Gloucestershire, GL8 8QY

By telephone

0333 222 4555 

At busy times we may not be able to answer your call or respond to a message immediately. We apologise for any inconvenience caused. Calls cost up to 5p a minute from a UK landline. Calls from a mobile may cost considerably more.

Open 9:00am - 5:00pm, Monday - Friday (not including public holidays).

Garden Tours

0303 123 7310 

If you wish to enquire about booking a garden tour or have a query regarding a booking you have made, please contact the booking office.

Garden tours include: Individual Garden Tours, Champagne Afternoon Tea Tours, Garden Tours with Supper and Group Tours (26 and 52).

Open 9:00am - 5:00pm, Monday - Sunday.

Private Tours

gardentours@highgroveenterprises.com

To enquire about booking a Private Tour, please email our Garden Tours Team.

We endeavour to answer emails within one working day.

Events

0333 222 4555 

If you wish to enquire about an event at Highgrove or have a query regarding a booking you have made, please contact customer services.

Open 9:00am - 5:00pm, Monday - Friday (not including public holidays).