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Parcel Force Disruption:
Please note that your order might be delayed due to the strike.
The CWU has called on its members who collect, sort and deliver parcels and mail of 48 hours of strike action commencing Thursday 24th November and then again from Wednesday 30th November. (4 days in total)
We're sorry this strike action is likely to cause you some disruption. Parcel Force will work on restoring its services as quickly as possible. Parcel Force has a well-developed contingency plan, but it cannot fully replace the daily efforts of its frontline workforce. They'll be doing what they can to keep services running, but you should expect some disruption on dates when strike action is taking place.
We are unable to deliver on public holidays. Any orders placed on a public holiday will be dispatched the following working day.
A signature is required for all deliveries. You can request for your parcel to be left with your neighbour, or in a safe place!
All parcels are sent on a fully trackable service which you can track by following the ‘view order’ button in your shipping confirmation email.
Delivery Times and Prices:
UK Standard Delivery (excluding Northern Ireland) - £6.95
UK Standard Delivery will arrive within 3-5 working days from when you submit your order.
UK Standard Delivery is available Monday – Friday.
Northern Ireland Standard Delivery - £15.95
Northern Ireland Standard Delivery is available Monday – Friday.
(Price is due to additional costs incurred on all shipments that are variable and out of our control.)
TEMPORARILY SUSPENDED. UK Next Day Delivery (Orders placed before 12:00pm midday) - £7.95
UK Next Day Delivery is only available Monday – Thursday.
Orders placed on a Saturday or Sunday for UK Next Day Delivery will be delivered within 2-3 working days.
The cut-off time for UK Next Day Delivery between Monday - Thursday is 12:00pm (midday).
Orders placed to Northern Ireland do not qualify for UK Next Day Delivery.
UK Saturday Delivery - £19.95
The cut-off time for UK Saturday Delivery is Friday 12:00pm (midday).
Orders placed to Northern Ireland do not qualify for UK Saturday Delivery.
P.O. Box Delivery
We're sorry, but Highgrove Gardens shop orders cannot be shipped to P.O. Boxes.
Overseas Delivery From £20.00
Overseas delivery will be calculated at the checkout process.
Europe from £20.00
USA & Canada from £55.00
Rest of World from £55.00
For more information, please see our International Delivery page.
Important Local Import Restrictions: It is vital you check that the goods you are ordering are permitted to be imported into the destination country. Highgrove Gardens / A. G. Carrick Ltd does not accept liability for costs incurred if ordered goods are refused entry.
We regret that A G Carrick Ltd will not be able to refund purchases that are refused delivery due to unpaid customs charges.
Tracking: deliveries will usually need to be signed for at the delivery address. A tracking link will be sent with your email dispatch confirmation if applicable. We cannot pass additional delivery instructions to our carriers. If no one is available to sign for your delivery (UK only) a card will be left and your order will be taken to your local Royal Mail Delivery Office for you to collect.