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Customer Services

Customer Services

At Highgrove we want you to be happy every time you shop with us.


Contacting Customer Services

By email: we endeavour to answer emails within one working day.

By post:

A.G. Carrick Limited
Unit 7
Warren Business Park
Knockdown Nr. Tetbury
Gloucestershire, GL8 8QY

By telephone:

0333 222 4555 – available from 9.00am until 5.00pm Monday to Friday not including public holidays. At busy times we may not be able to answer your call or respond to a message immediately. We apologise for any inconvenience caused. Calls cost up to 5p  a minute from a UK landline. Calls from a mobile may cost considerably more. (Calls may be monitored and recorded for record-keeping, training and quality-assurance purposes.)

Garden Tours

If you wish to enquire about booking a garden tour or have a query regarding a booking you have made, please contact our booking office on: 0303 123 7310.  Open 7 days a week, 9am – 5pm.